IT Support Officer

Job Responsibilities:

• Provide first tier onsite and remote control support for incoming queries and issues related to computer systems, software, hardware and network cabling
• Computer troubleshooting
• Response to queries over the phone or by email
• Follow up with users to ensure the problem has been solved
• Handle scheduled and ad hoc support task
• Evaluate new hardware and software technology
• Field support engineer

Job Requirements:

• At least 2-3 years working experience in System support
• Knowledge of networking, windows server, office365 will be an advantage
• Ability to handle constantly changing flow of traffic; be able to multitask effectively during peak times; exercise professionalism during stressful situations
• Good command of both spoken and written English 
• Good problem-solving skills
• Ability to work with or without supervision and willing to learn
• Excellent communication skills and interpersonal skills
• Occasional travel & vessel attendance is required

 

Your interests will be treated in the strictest of confidence and will be used for recruitment purposes only.